Happy To Help You
CONTACT
Mon-Sat 8am to 7pm IST
support@piqurs.com
HOUR OF OPERATION
Monday – Saturday 8am to 7pm IST
Sunday : Holiday
support@piqurs.com
Frequently asked questions
Can’t find the answer you’re looking for? Reach out here Click to Chat.
- When will my order be delivered?
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We aim to ensure that you receive your order as quickly as possible.
Our normal delivery time is within 3-5 business days, once we ship the products from the warehouse. *Delivery times may vary a bit depending on customer location, any public holidays, and unforeseen circumstances.
Please note that our standard delivery times are estimates and may vary due to external factors.
Packages are neither shipped nor delivered on weekends and local public holidays.
For more info kindly check Shipping Policy
- How will I get information regarding my order delivery?
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You will receive a Shipment Confirmation email and SMS once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
- What happens if a wrong address or phone number is provided?
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You can contact us through chat Click to Chat or mail us support@piqurs.com to update address or phone number.
- What happens if a wrong item is ordered?
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You can contact us through chat Click to Chat or mail us support@piqurs.com to update the order. However, shipped order cannot be changed.
- How to cancel the order?
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You can contact us through chat Click to Chat or mail us support@piqurs.com to cancel the order. However, cancellation of order can only be done within two hours of order time.